Terms and Conditions
www.beautyglove.de · Version 09/2024
1. Scope
1.1. The following General Terms and Conditions, in their version valid at the time of the order, apply exclusively to the business relationship between
Evenerix UG (haftungsbeschränkt)
Simbacher Str. 17
81673 Munich
Germany
(hereinafter "Seller") and the customer (hereinafter "Customer").
1.2. You can reach our customer service for questions, complaints and objections on working days from 9:00 a.m. to 5:00 p.m. by email at
info@beautyglove.de.
1.3. Consumer within the meaning of these terms is any natural person who enters into a legal transaction for a purpose that can predominantly be attributed neither to their commercial nor their independent professional activity (§ 13 of the German Civil Code).
1.4. Deviating terms of the Customer are not recognised unless the Seller expressly agrees to their validity.
2. Offers and service descriptions
2.1. The presentation of products in the online shop does not constitute a legally binding offer but rather an invitation to submit an order. Service descriptions in catalogues and on the Seller's websites do not have the character of an assurance or guarantee.
2.2. All offers apply "while stocks last" unless otherwise stated on the products. Errors are reserved.
3. Ordering process and conclusion of contract
3.1. The Customer can select products from the Seller's range without obligation and collect them in a shopping cart via the [Add to cart] button. Within the shopping cart, the Customer can then proceed via the [Continue to checkout] button to complete the ordering process.
3.2. By clicking the [Buy] button, the Customer submits a binding offer to purchase the goods in the shopping cart. Before submitting the order, the Customer can change and review the data at any time. Required information is marked with an asterisk (*).
3.3. The Seller will then send the Customer an automatic confirmation of receipt by email, in which the Customer's order is listed again and which the Customer can print using the "Print" function (order confirmation). The automatic confirmation of receipt merely documents that the Customer's order has been received by the Seller and does not constitute acceptance of the offer. The purchase contract is only concluded when the Seller has dispatched, handed over, or confirmed the dispatch of the ordered product to the Customer within 2 days, either by a second email, an express order confirmation or by sending the invoice.
3.4. If the Seller offers payment in advance, the contract is concluded with the provision of the bank details and the payment request. If payment is not received by the Seller within 10 calendar days after the order confirmation has been sent despite being due and after further request, the Seller withdraws from the contract, with the consequence that the order is null and void and the Seller is not obliged to deliver. The order is then settled for the Buyer and Seller without further consequences. Reservation of the item for advance payment is therefore for a maximum of 10 calendar days.
4. Prices and shipping costs
4.1. The prices indicated are final prices plus shipping costs. Pursuant to § 19 of the German VAT Act we do not charge VAT and consequently do not show it (small business status).
4.2. In addition to the prices stated, the Seller charges shipping costs for delivery. Shipping costs are clearly communicated to the Buyer on a
separate information page and during the ordering process.
5. Delivery, availability of goods
5.1. If advance payment has been agreed, delivery shall take place after receipt of the invoice amount.
5.2. Should not all ordered products be in stock, the Seller is entitled to make partial deliveries at the Seller's expense, insofar as this is reasonable for the Customer.
5.3. If the delivery of the goods fails due to the Buyer's fault despite three delivery attempts, the Seller may withdraw from the contract. Any payments made will be refunded to the Customer without delay.
5.4. If the ordered product is not available because the Seller is not supplied with this product by the supplier through no fault of their own, the Seller may withdraw from the contract. In this case, the Seller will inform the Customer immediately and propose the delivery of a comparable product if applicable. If no comparable product is available or the Customer does not wish to receive a comparable product, the Seller will refund any consideration already received to the Customer without delay.
5.5. Customers are informed about delivery times and delivery restrictions (e.g. restriction of deliveries to certain countries) on a
separate information page or within the respective product description.
6. Payment terms
6.1. The Customer can choose from the available payment methods during and before completing the ordering process. Customers are informed about the available payment methods on a separate information page.
6.2. If payment by invoice is possible, payment must be made within 30 days of receipt of the goods and the invoice. For all other payment methods, payment must be made in advance without deduction.
6.3. If third parties are commissioned to process the payment, e.g. PayPal, their general terms and conditions apply.
6.4. If the due date of payment is determined by the calendar, the Customer is already in default by missing the deadline. In this case, the Customer shall pay statutory default interest.
6.5. The Customer's obligation to pay default interest does not exclude the assertion of further damages by the Seller.
6.6. The Customer has a right of set-off only if their counterclaims have been legally established or recognised by the Seller. The Customer can only exercise a right of retention insofar as the claims arise from the same contractual relationship.
6.7 Klarna
Payment by invoice and financing
In cooperation with Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna in each case:
- Invoice: The payment period is 14 days from dispatch of the goods. Full invoice conditions for the countries in which this payment method is available are listed at Klarna.
- Instalment purchase: With Klarna's financing service, you can pay for your purchase in fixed or flexible monthly instalments under the conditions specified at checkout. Instalments are due at the end of the month following Klarna's monthly invoice. More information including general terms and standard European consumer credit information can be found at Klarna (only available in listed countries).
- Sofort bank transfer: Available in Germany, Austria, Belgium, Italy, Spain, Poland and the Netherlands. Your account will be debited immediately after order placement.
- Direct debit: Available in Germany, the Netherlands, Sweden and Austria. Debit will take place after dispatch of the goods. The date will be communicated to you by email.
- Credit card (Visa/Mastercard): Available in Sweden, Germany and Austria. Debit will take place after dispatch of the goods or availability of the service, or in the case of a subscription according to the communicated times.
7. Retention of title
The delivered goods remain the property of the Seller until full payment.
8. Liability
8.1. The following exclusions and limitations of liability apply to the Seller's liability for damages, without prejudice to other statutory requirements for claims.
8.2. The Seller is liable without limitation insofar as the cause of damage is based on intent or gross negligence.
8.3. Furthermore, the Seller is liable for the slightly negligent breach of essential obligations whose breach jeopardises the achievement of the purpose of the contract, or for the breach of obligations the fulfilment of which is essential for the proper execution of the contract and on whose compliance the Customer regularly relies. In this case, however, the Seller is only liable for the foreseeable, contract-typical damage. The Seller is not liable for the slightly negligent breach of obligations other than those mentioned in the preceding sentences.
8.4. The above limitations of liability do not apply to injury to life, body and health, to a defect after assuming a guarantee for the quality of the product and to fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.
8.5. Insofar as the Seller's liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.
9. Storage of the contract text
9.1. The Customer can print the contract text before submitting the order to the Seller by using the browser's print function in the last step of the order.
9.2. The Seller also sends the Customer an order confirmation with all order details to the email address provided. With the order confirmation, the Customer also receives a copy of the terms together with the
cancellation policy and information on
shipping costs as well as delivery and payment conditions. If you have registered in our shop, you can view your placed orders in your profile area. We also store the contract text but do not make it accessible on the Internet.
10. Data protection
10.1. The Seller processes the Customer's personal data for specific purposes and in accordance with statutory provisions.
10.2. The personal data provided for the purpose of ordering goods (e.g. name, email address, address, payment details) are used by the Seller to fulfil and process the contract. These data are treated confidentially and are not passed on to third parties who are not involved in the order, delivery and payment process.
10.3. The Customer has the right, upon request and free of charge, to receive information about the personal data stored about them by the Seller. In addition, the Customer has the right to correct incorrect data, to block and delete their personal data, insofar as no statutory retention obligation precludes this.
10.4. Further information on the type, scope, location and purpose of the collection, processing and use of the required personal data by the Seller can be found in the
privacy policy.
11. Jurisdiction, applicable law, contract language
11.1. Place of jurisdiction and performance is the Seller's registered office if the Customer is a merchant, a legal entity under public law or a special fund under public law.
11.2. Contract language is English; the original German version prevails in case of any discrepancy.
